Return / Refund Policy

There is a 7 days return policy on each product.  At Sleep Unwind Home Furnishing Collection, we make returns and exchanges as easy as they come! Our simple returns process allows you to shop our website with confidence, knowing that you can return or exchange any of our home furnishing products if they arrive in a damaged or defective condition. All you need to do is contact our customer support team within 7 days of receiving the package and provide pictures of the damaged or defective product. Our returns & replacement team will then validate the product and process your request for return/replacement. Plus, there's no trial period on Home Furnishing products!

There is a 15 days return policy on each product.  

At Sleep Unwind, we understand that sometimes you may need to initiate a return. To make the process as smooth as possible, please follow these steps:

 

1. Contact our Support Team via phone (+91 8218145703) or email (support@trueindia.in) within 7 days of receiving your package to start the exchange process.

 

2. Our Support Team will validate your request within 24-48 hours. You will be kept informed of the progress via email.

 

3. We will arrange for your exchange to be picked up within 7-8 business days after validating your request.

 

4. Once your return is picked up, we will process your refund. Please note that it may take 7-10 days for the refund to be credited to your account.